The Guest Portal gives your customers the power to track and manage their reservations, make secure payments via your own Payment Gateway as well as check themselves in and out.

What abilities your customers have access to within your Guest Portal can be customised by you, allowing you to control how much or how little your customers can manage their reservations.

Essential to a comprehensive customer relationship strategy. Enhance guest experience, increase loyalty, save time and reduce cost.

Allow your guests to manage every aspect of their account – from reservations through to statements, payments, checking in and access to their guest history. 

Have a look at the Online Guest Portal Feature Release Video for a quick overview

Our How to Video provides a detailed overview of this powerful and popular feature.

Key Features

Allow guests manage every aspect of their reservations and account 24/7! 

Events Flexible RMS

Fully Customisable

Control how much or how little your guests can manage.
Simple to setup & manage

GuestPortal RMS

Personalise the Portal

Personalise with your group or property's branding
Consistent with your website, other booking channels and corporate identity

Set theRulesTriggeredCorrespondence RMS

Direct Guest Communication

Link to the portal is automatically included in any Book Now confirmation
Create links from your website and social media channels


Click here to download the RMS 9+ Check In Functions PDF

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